Payments can be only made by PayPal. To ensure your purchase is protected it will only be delivered to your registered PayPal address (No exceptions). If you need to change your address to a different delivery address than usual, please ensure you update your delivery details on checkout with PayPal before paying.
If you do not have a PayPal account, please ask your friends for help.
We dispatch all orders via Royal Mail or UKMAIL for UK deliveries. Each listing will specify which type of delivery option is available.
1st Class Royal Mail - takes 1 to 2 working days after dispatch
2nd Class Royal Mail - takes 3 to 5 working days after dispatch
Royal Mail Special Next Day delivery - delivered next working day before 1pm after dispatch
UKMAIL Next working day - takes 1 working day after dispatch
Please note that there are limitations to the service coverage areas for next day deliveries
Postcodes not covered by the next day delivery as follows:
KA27, KA28, AB31-38, AB40-56, IV1-28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50, BT
HS, IV41-49, IV51, 55 & 56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, IM, Channel Isles, Northen Irland,
Republic of Ireland
International Deliveries - this will vary from country to country. Please bear in mind deliveries outside the EU will be subject to possible import taxes in your country.
The best way to contact us is directly through eBay questions. We answer 99% of questions within 24 hours and mostly within a matter of a few hours. If you need to send attachments by email you can contact us on firstname.lastname@example.org
For all technical enquiries please email us on TechTeem@domarsolutions.com or alternatively call us on 0208 582 8825 and ask for technical support.
Under our Refund Policy, you have 7 days of receipt to cancel an order and return a product to us, providing it is unused and in a saleable condition for a full refund.
Where a product is faulty, damaged or described incorrectly we will refund the original delivery charge, but not when a product is simply unwanted.
Except for faulty items, we only accept returns of items that are in the same physical condition as they were supplied. You must also have taken reasonable care to not mark or damage the product. All returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund.
If your item develops a fault please notify us
If the fault has developed within 30 days of delivery we will offer a refund or replacement, including original postage costs or a replacement product once the original product has been returned to us for checking and verification of the fault.
If the fault develops after 30 days but within the 1year warranty please contact us via my eBay and we will repair or replace it once the original product has been returned to the our team for checking and verification of the fault.
If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, no product or postage costs will be refunded
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